I recently purchased a car from this dealership an...
I recently purchased a car from this dealership and my overall experience was average. The website was user-friendly and it was easy to browse through the available inventory. However, the communication with the sales team could have been better. It took longer than expected to get a response to my inquiries, which was a bit frustrating. The customer service at the dealership was decent, although not exceptional. The salesperson was knowledgeable about the car I was interested in, but I felt a bit rushed during the negotiation process. The pricing was fair, but I've seen better deals elsewhere. The purchasing process was smooth and efficient, but I was hoping for a more personalized touch. Overall, Joe Rizza Ford of Orland Park is an average dealership with room for improvement in terms of communication and customer service.