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Marc Pappas

2023-11-18 0:23:46

I recently came across a company that specializes ...

I recently came across a company that specializes in industrial battery sales and service. Their website, industrialbatteryinc.com, is informative and user-friendly, providing all the necessary information about their products and services. However, my experience with their customer service was just average. While they were responsive to my inquiries, the overall level of assistance and knowledge could have been better. The delivery of the battery I ordered took longer than expected, causing some inconvenience. Although the quality of the product was satisfactory, I expected more efficiency in their service. It would be great if they could work on improving their response time and communication with customers. Overall, the company provides decent products, but there is definitely room for improvement in their customer service.

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