Robert Norris

Отзыв на Alley cat small animal hosp

I recently visited a small animal hospital in Napa...

I recently visited a small animal hospital in Napa Valley and had an average experience. The staff was friendly and accommodating, but I felt that the overall service could have been better. The website was informative and easy to navigate, which made scheduling an appointment convenient. However, the wait time at the clinic was longer than expected, and the reception area felt a bit crowded. The veterinarian who treated my pet seemed knowledgeable but lacked a personal touch. Communication could have been improved, as I had to follow up multiple times for updates on my pet's condition. The prices were reasonable, but I would have appreciated more transparency regarding the fees. Overall, it was an average experience, but there is room for improvement in terms of efficiency and customer satisfaction.