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David Yehaskel

2023-11-18 2:14:53

I recently had the opportunity to explore the serv...

I recently had the opportunity to explore the services offered by Borene law firm - U.S. & global immigration and I must say my experience was quite average. Although the website, borene.com, provided sufficient information about the company and its legal services, it lacked a certain level of user-friendliness. The navigation could have been smoother, and it took me longer than expected to find specific details regarding their immigration expertise.

Moreover, while their team seemed knowledgeable and experienced, I found their responsiveness to be lacking. It took several attempts for me to reach a representative and receive a timely response to my inquiries.

Nonetheless, once I connected with a member of their team, they were attentive and provided helpful insights. They demonstrated expertise in their area of specialization, which gave me confidence in their abilities.

Overall, I would rate my experience with Borene law firm as average. While they have knowledge and experience, improvements in website usability and responsiveness could elevate their customer experience.

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