Jerry Capute

Отзыв на Velvet touch, inc.

As a customer, I recently had an experience with V...

As a customer, I recently had an experience with Velvet Touch, Inc. that was satisfactory overall. Their website, friendlybillcollector.com, is well-designed and user-friendly, making it easy to navigate and find the information I needed. The company seemed to have a good understanding of the services they offer. However, I found their customer service to be slightly lacking. The response time to my inquiries was average, and at times, I felt like my concerns were not fully addressed. Additionally, the pricing structure was somewhat confusing and could have been more transparent. While I appreciate the effort made by Velvet Touch, Inc., there is room for improvement in terms of customer service and pricing clarity. Overall, my experience was just average, but I believe with some adjustments, the company has the potential to deliver a more exceptional service.