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The transportation service provided by this company was decent. The website was user-friendly and easy to navigate, making it convenient to book and track shipments. The drivers were professional and delivered my goods on time. However, the customer service was lacking. It took quite some time to get a response to my inquiries, and the representatives weren't the most helpful. I felt like my concerns were not fully addressed. While the overall experience was satisfactory, improvements in customer service would make a significant difference in enhancing the overall service quality. 😐