I recently utilized Ambassador Escrow's services f...
I recently utilized Ambassador Escrow's services for a real estate transaction and found their overall performance to be average. While their website appeared professional and user-friendly, I encountered some challenges with their customer service. The representatives were responsive but lacked the proactive approach I was expecting. Additionally, the communication could have been clearer, as there were moments when important information seemed to be lost in translation. On the positive side, the company successfully handled the transfer of funds without any issues, which is crucial in escrow services. However, I believe there is room for improvement in terms of enhancing the customer experience and ensuring smoother communication throughout the process. Overall, my experience with Ambassador Escrow was satisfactory, but I would encourage the company to focus more on its customer service and communication aspects.