The experience with the company was average. The w...
The experience with the company was average. The website was easy to navigate and provided basic information about their services. However, it would have been helpful to have more detailed descriptions of the assays offered. The booking process was straightforward and the customer service representatives were professional and prompt in their responses.
On the day of the assay, the technician arrived on time and was polite. The equipment used seemed to be of good quality and the procedure was carried out efficiently. The results were delivered within the expected timeframe.
Overall, while the company provided satisfactory service, there was nothing exceptional or standout about the experience. It would have been beneficial to have more comprehensive information available on the website and a more personalized approach during the assay process. However, for those looking for a basic and reliable service, this company could be a suitable option.