I recently engaged with a local solicitors firm ba...
I recently engaged with a local solicitors firm based in Crewe for legal advice on a personal matter. The overall experience I had with them was average. The website was informative and user-friendly, making it easy to find the necessary information. However, I found the response time to be quite slow. It took a few days for them to get back to me, and I had to follow up multiple times. The communication during the process was satisfactory, but not exceptional. The staff members I interacted with were polite and professional, but I felt that they lacked a sense of urgency. Despite these drawbacks, the quality of the legal advice received was satisfactory. Overall, I would rate this firm as average, as they delivered the required service, but failed to truly impress.