Отзывы 10
Фильтры:
Рейтинг
Язык
Сортировка:
Самый последний
S
2023-11-10 21:03:08

I recently used the platform to gather customer fe...

I recently used the platform to gather customer feedback and was impressed with its intuitive interface and robust analytics features. The ability to create customized surveys and analyze data in real-time is a game-changer for our business. However, navigating the platform could be more user-friendly, as I found myself having to click through multiple menus to find what I needed. Additionally, I would appreciate more extensive customer support options, as I encountered some difficulties in setting up certain features. Overall, it's a valuable tool for understanding customer sentiment and improving experiences, but there's room for improvement in terms of user experience and support. 🌟

J
2023-10-24 17:46:39

Medallia is a company that truly understands the i...

Medallia is a company that truly understands the importance of customer experience. The services they provide are excellent, and the website is well-designed and easy to navigate. I particularly like their attention to detail and personalized approach. They have helped my business improve customer satisfaction and loyalty. I would highly recommend Medallia to any business looking to excel in the customer experience domain.

J
2023-8-8 3:00:03

👍 Medallia is an excellent company. Their customer...

👍 Medallia is an excellent company. Their customer experience platform is top-notch and offers a wide range of features. The website is easy to use and provides comprehensive information. I've been using their services for a while now, and I'm extremely satisfied. The support team is always responsive and helpful. Kudos to Medallia for delivering exceptional customer experience solutions! 👏

L
2023-7-17 0:05:56

I recently came across a company that specializes ...

I recently came across a company that specializes in customer experience management. Their services are impressive and of high quality. The website is well-designed and provides all the necessary information. I'm planning to use their platform for my business. Overall, a great option for businesses wanting to improve their customer experience strategies.

G
2023-7-13 11:46:35

Medallia is a great company that provides exceptio...

Medallia is a great company that provides exceptional customer experience solutions. I have been using their platform for my business, and it has significantly improved customer satisfaction. The website is intuitive and user-friendly, making it easy to navigate. Their support team is also very responsive and helpful. I highly recommend Medallia to any business looking to enhance their customer experience strategies.

E
2023-7-3 19:06:27

I recently came across a company that specializes ...

I recently came across a company that specializes in customer experience management. Their platform is fantastic, and the support team is always available to assist. The website is informative and user-friendly, providing all the necessary information. I've been using their services for a while now, and I can confidently say that they have helped my business thrive. Highly recommended!

P
2023-5-11 6:51:15

👍 Medallia is an excellent company that offers out...

👍 Medallia is an excellent company that offers outstanding customer experience solutions. Their platform is easy to use, and their support team is always ready to assist. The website provides all the information needed to make an informed decision. I highly recommend Medallia for any business looking to elevate their customer experience strategies and gain a competitive edge. 👌

P
2023-4-22 23:31:10

Medallia is an average company. They provide decen...

Medallia is an average company. They provide decent services and have a fair website. I've used their platform a few times and it works fine. However, I feel that they could improve in several areas. The user interface is a bit confusing and could be more intuitive. Also, their customer support can be slow at times, and it would be great if they could be more responsive. Overall, Medallia is not the best, but not the worst either.

P
2023-3-14 23:43:32

I had the pleasure of working with Medallia recent...

I had the pleasure of working with Medallia recently, and it was a great experience. Their customer experience platform is top-notch, and their services are exceptional. The website is informative and user-friendly, making it easy to understand their offerings. The support team is also very helpful and responsive. Highly recommended for anyone looking to enhance their customer experience strategies.

B
2023-2-24 6:23:09

I recently had an experience with a company that s...

I recently had an experience with a company that specializes in customer experience management. They really impressed me with their approach and solutions. Their website is user-friendly and easy to navigate. The services they offer are top-notch and tailored to meet the needs of businesses of all sizes. I highly recommend them if you're looking to enhance your customer experience strategy.

О Medallia

Medallia — это ведущая программная платформа для управления отзывами клиентов, которая была разработана, чтобы помочь предприятиям улучшить качество обслуживания клиентов. Флагманский продукт компании, Medallia Experience Cloud, представляет собой комплексное решение, позволяющее каждому сотруднику взять на себя ответственность за качество обслуживания клиентов и вносить улучшения там, где это необходимо.

Medallia Experience Cloud — это мощный инструмент, который позволяет компаниям собирать отзывы от клиентов по нескольким каналам, включая электронную почту, социальные сети и SMS. Затем эту обратную связь можно анализировать в режиме реального времени с помощью инструментов расширенной аналитики для выявления тенденций и закономерностей в поведении клиентов.

Одной из ключевых особенностей Medallia Experience Cloud является его способность предоставлять предприятиям полезную информацию о потребностях и предпочтениях своих клиентов. Анализируя данные отзывов клиентов, компании могут лучше понять, что их клиенты хотят и нуждаются в их продуктах или услугах.

Еще одним важным аспектом Medallia Experience Cloud является его акцент на предоставлении сотрудникам всех уровней организации возможности взять на себя ответственность за качество обслуживания клиентов. Предоставляя сотрудникам доступ к данным обратной связи в режиме реального времени и инструментам аналитики, компании могут создать культуру, в которой каждый заинтересован в улучшении качества обслуживания клиентов.

В дополнение к своим основным продуктам Medallia также предлагает ряд профессиональных услуг, призванных помочь предприятиям получить максимальную отдачу от своих инвестиций в программное обеспечение для управления обратной связью с клиентами. Эти услуги включают консультации, обучение, поддержку внедрения и постоянную техническую поддержку.

В целом Medallia — это инновационная компания, разработавшая мощную платформу для управления отзывами клиентов. С акцентом на расширение возможностей сотрудников на всех уровнях организации и предоставление действенной информации о потребностях и предпочтениях клиентов неудивительно, почему так много ведущих компаний выбрали Medallia в качестве предпочтительного поставщика для управления качеством обслуживания клиентов.

Переведено