The platform overall is user-friendly and the feat...
The platform overall is user-friendly and the features offered are adequate for managing medical records. However, I found the customer support to be average. The response time to queries and issues was satisfactory, but the solutions provided lacked depth and sometimes felt rushed. The website is easy to navigate and the interface is clean, but it could benefit from more visual appeal. The pricing is reasonable, but it would be helpful if there were more flexible plans available. The platform's performance is good, with minimal lags or crashes. The learning curve is moderate, but some additional tutorials or guides would be beneficial for new users. Overall, the experience with the platform was satisfactory, but improvements in customer support and visual appeal would greatly enhance the user experience.