The customer service at Orthoworx is average. The ...
The customer service at Orthoworx is average. The staff is polite and professional, but there were some delays in getting an appointment. The website is easy to navigate, providing information about their services and procedures. However, it lacks detailed explanations and videos of the treatments. The pricing is reasonable and transparent, with no hidden costs. The clinic itself is clean and well-maintained. The waiting area is comfortable with complimentary refreshments. The orthopedic specialist I saw was knowledgeable and answered my questions satisfactorily. The treatment I received was effective, although the follow-up appointments were a bit rushed. Overall, Orthoworx provides decent services, but there is room for improvement in terms of appointment scheduling and providing more comprehensive information on their website.