As a customer, I found the company to be reliable ...
As a customer, I found the company to be reliable in providing water services. The customer service representatives were polite and helpful when I had inquiries about my bill. However, I did encounter a few instances of billing discrepancies and delays in response to service requests. The website was easy to navigate, but I would appreciate more detailed information about water conservation and sustainability efforts. There is room for improvement in the company's efficiency and transparency. Overall, my experience with the company was average.