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Hi there! I recently purchased a mobility aid from Rehab and Mobility Systems. Overall, I had an average experience with them. The website was easy to navigate and had a good range of products to choose from. However, I found their customer service to be lacking.
When I had some questions about the product, it took a while to receive a response, which left me feeling a bit frustrated. I also felt that the shipping process could have been smoother. It took longer than expected to receive my order, and the tracking information wasn't updated regularly. On the positive side, the product itself was of decent quality and suited my needs.
While I appreciate the selection they offer, I would have liked better communication and more efficient shipping. Overall, I found my experience with them to be average. 😐