The travel experience with this company was averag...
The travel experience with this company was average. The website was user-friendly and booking a ticket was a smooth process. However, the customer service could be improved. The staff was not very helpful or friendly when I had some queries regarding my itinerary. The bus was clean and comfortable but the journey was delayed, causing inconvenience. The driver was skilled and drove safely, but the overall trip was not as punctual as expected. The prices were reasonable and competitive compared to other travel agencies. The company needs to work on their communication and punctuality to enhance the travel experience for their customers. Overall, an average experience with room for improvement.