I had a mixed experience with Smallhotels.com. The...
I had a mixed experience with Smallhotels.com. The website was easy to use, but I encountered some issues during the booking process. However, the customer support team was responsive and helped resolve my problems quickly. The hotel itself was average, with nothing particularly outstanding. While I appreciate the range of options on Smallhotels.com, I believe there is room for improvement in terms of user experience and hotel quality.