2023-11-19 13:16:46
I recently used the services of a local refrigerat...
I recently used the services of a local refrigeration and heating company for a repair job, and overall, I had an average experience with them. Their website, southtownrefrigeration.com, was user-friendly and provided the necessary information about their services. The technicians who came to my house were polite and professional, and they completed the repair in a timely manner. However, I found their pricing to be slightly higher compared to other similar companies in the area. While the quality of their work was satisfactory, I felt that they could have been more efficient in resolving the issue. Furthermore, the follow-up communication after the job was completed could have been better. Although I appreciate the effort put in by the company to resolve my problem, there is room for improvement in terms of pricing competitiveness and customer service.