I recently used the online services of this bank. ...
I recently used the online services of this bank. The website was easy to navigate and the online banking features were convenient to use. However, I did encounter some technical issues which caused delays in completing my transactions. The customer service team was responsive, but the wait time to speak to a representative was longer than expected. Overall, the experience was average. I appreciate the convenience of the online services, but the technical issues and longer wait times for customer support were a bit frustrating. I hope to see improvements in these areas in the future.